Learn From Dick Roth’s KNOWN
KNOWN TELLS THE STORY OF THIS GENEATION
He tells the story of one young person he had met:
“I am overwhelmed with information.”
He said: “We are connected to thousands through technology, but I don’t know how to have a conversation.”
Most of this generation think money, fame, and achievement will make you happy. Yet, the main thing everyone needs to be happy is a relationship with someone else.
As you work with your clients, you need to be a friend with your client.
Dick Roth’s KNOWN gives you these key facts to consider
1. Do not multitask. In other words, don’t be halfway interested in her conversation.
2. Be present at all times. Look her in the eyes and focus on her.
3. Assume you have something to learn from her.
4. Use open-ended questions (who, what, when, where, why) Let her answer or describe her answer rather than asking a yes or no question.
5. Go with the flow. Let stories and ideas come and go.
6. If you don’t know what to say, then admit it. Say you simply don’t know the answer to her question. Ask her to explain her idea better.
7. Don’t equate your experiences with hers.
8. Don’t repeat yourself.
9. Listen. Your brain allows you to speak at the rate of 225 words per minute. Your brain allows you to listen at the rate of 500 words per minute.
10. Stay out of the weeds of your life. No one wants to hear the gory details of your sex life or abortion or rape or depression.
11. Be brief. Be prepared to be amazed.
Jesus was a great storyteller
His themes covered good news, the power of good over evil, winning and losing, prospering and failures even miracles of healing.
Storytelling provides a pathway to knowledge and friendship. When we share our lives with others, we build friendships. Ture to life anecdotes reveals a real touchable human being.
Hearing your client’s story will help you learn how to love her or be a real friend to her.
The BOOK, (the Bible), should become a journey of discovery which will consume the rest of one’s life.
The client can learn the BOOK in two ways. A written book or a living book (your life).
What gift each of us holds when we own and share our stories, journal pages, or life experiences. No other person on earth, or in all of human history, has what you cradle in your heart and head.
I Thessalonians 5:11 tells us to build her up, to complement her.
11 Wherefore comfort yourselves together, and edify one another, even as also ye do.
Pray for her. Ask her: may I pray for you? All of us need prayer support. An atheist may say I don’t’ believe in God. But God believes in her and loves her more than she wants to be loved. Affirming words give hope and a future.
When you share your story with her, she will respond. “You too? I thought I was the only one that felt like that.”
The key to winning your client’s friendship is to be there for her. To be a friend and to genuinely care for her.
When you affirm her, you build both friendship and mutual respect. As you respect her a valued person, she will respect you.